F.A.Q.

Registrations

• Where can I find the registration rates?

You can find them on the Registrations page of our website.

• How and where can I register for the workshop?

You can register on the ConfTool platform of the workshop.

• Where should I stay? Do you provide hotel recommendations?

You can book any of the recommended hotels. They are all within walking distance of the workshop venue.

• Can I get an invoice for my registration?

Yes, you will receive an automatic invoice through ConfTool upon registering. This invoice gathers the information you entered during registration. If you need any change, contact the organizers.

• Can I benefit from the student rate?

To be eligible to this rate, you must work at full-time for a university as a student. A proof of student status is requested (e.g. copy of student card) during the registration process.

• I am author of an accepted contribution, do I have to register and pay the registration fee?

All authors have to register in order to present their contribution (max 1 paper presented per registration). Authors are asked to register by 22 April in order to confirm their presentation.

• When is my payment due?

To be granted the early rate, registration and payment must be received on or before 15 April. After this date, the late rate is applicable.

Late rates must be received by June 2, after this date an extra charge of €100 per registration will be applied. In any case, the payment must reach us before the event.

Purchase orders are not considered as confirmed payments. It is the participant’s responsibility to manage internal payment delays linked to administrative problems. The option to pay by credit card is encouraged in this case.

• Can I get a participation confirmation?

You will receive an automatic participation confirmation letter after the event.

• How can I pay for my registration?

Secured online payment is possible through Stripe proposing a large range of cards and online payment systems. You can also pay by bank transfer (bank fees at your charges).

• Can I get a visa invitation letter?

Visa Invitation letters are downloadable through the submission/registration website, on your Overview page. Please note that visa invitation letters are only available to registered participants in order of payment. Each participant has to check if they need a visa to enter the country and to start the mandatory process on time.

• What are the possible means of payment?

We offer you the possibility to either pay online through a secured website (credit cards, debit cards, online payment systems) or by bank transfer. We encourage online payments as they are immediate. In contrast, bank transfers might take long internal procedures to be processed, it is the participant’s responsibility to ensure the payment arrives in accordance with the deadlines. Purchase orders are not considered as payments.

• What are the cancellation conditions?

In the event of cancellation and provided that written notice is received by 2 May at the latest, a refund of 80 % of the workshop registration fee will be made. The report of the registration fee for another person will be accepted at any time before the workshop provided that the organisers are notified in advance.

After 2 May, no refund will be provided.

• Can I get a code for the Complimentary Tickets – Free Registration?

If you are eligible for a Complimentary Ticket, you should have been contacted by email by the organisers. If you are eligible and believe the organisers have failed to contact you, please contact the organisers. As author of a selected paper, you are not eligible for a complimentary ticket.

• If I am not an author, may I register for the conference?

Yes, anyone can register to attend the conference.